Policy Page

• Shipping costs are the responsibility of the purchaser.

• We offer flat rate shipping to all destinations within the United States. Shipping rates may vary based on the weight and size of your order.

• Orders are processed and shipped within 1-3 business days of receipt of payment.

• We use standard shipping methods such as USPS or UPS Ground for all orders.

• Once your order is shipped, you will receive an email confirmation with tracking information.

• Delivery times may vary depending on your location and chosen shipping method.

• We offer a 30-day return policy for all products sold from Train To Hunt.

• To be eligible for a return, the item must be unused and in the same condition as when you received it, with all original packaging and tags.

• To initiate a return, please email returns@traintohunt.com with your order number and reason for return.

• You will be responsible for all return shipping costs.

• Once we receive the returned item and verify its condition, we will process your refund or exchange within 10 business days.

• We value your privacy and are committed to protecting your personal information.

• We collect and store your personal information solely for the purpose of processing your orders and providing customer support.

• We do not share, sell, or rent your personal information to third parties unless required by law or with your explicit consent.

• We utilize industry-standard security measures to protect your data against unauthorized access or disclosure.

• For more details, please refer to our separate Privacy Policy page.

Month-to-Month Commitment for Silver Package:

​

Thank you for selecting the Silver Package from Train To Hunt. By choosing this package, you are committing to a month-to-month membership, providing you with access to our valuable resources and benefits. Please review the following terms and conditions:

​

1. Membership Duration:

   • This commitment is on a month-to-month basis, with no fixed term.

   • Your membership will automatically renew each month unless canceled.

2. Access to Benefits:

   • As a Silver Package member, you will have access to various resources and benefits, including but not limited to:

     • Standard workout programs suitable for hunting and fitness enthusiasts.

     • Access to our online community and discussion forums.

     • Educational content and articles related to hunting and fitness.

     • Limited discounts on Train To Hunt merchandise and partner products.

   • These benefits will be available to you for the duration of your active membership.

3. Payment:

   • The Silver Package requires monthly payment, which will be automatically charged to the payment method provided during signup.

   • By providing your payment details, you authorize us to charge your account for the monthly membership fee.

​

Cancellation Policy:

​

• You have the right to cancel your Silver Package membership at any time.

• To cancel your membership, please notify us at least 30 days before your next billing date.

• You can cancel by contacting our customer service team at support@traintohunt.com or by following the cancellation instructions provided on our website.

• If you cancel within the 30-day notice period, you will not be charged for the following month, and your membership will be terminated.

​

Please note that the Silver Package is designed for individuals seeking flexibility with their membership commitment. We are confident that our resources will assist you in your fitness and hunting endeavors. If you have any questions or need further assistance, please contact our customer service team at support@traintohunt.com.

​

3-Month Commitment for Gold Package:

​

Thank you for choosing the Gold Package from Train To Hunt. By selecting this package, you are committing to a 3-month membership to access our exclusive benefits and services. Please review the following terms and conditions:

​

1. Membership Duration:

   • This commitment is valid for a period of 3 months from the date of purchase.

   • Your membership will automatically expire at the end of the 3-month period.

2. Access to Benefits:

   • As a Gold Package member, you will have access to a range of exclusive benefits, including but not limited to:

     • Premium workout programs tailored for hunting and fitness enthusiasts.

     • Expert tips and guidance from experienced trainers.

     • Access to special events, webinars, and workshops.

     • Discounts on Train To Hunt merchandise and partner products.

   • These benefits will be available to you for the duration of your 3-month membership.

3. Payment:

   • The Gold Package requires payment in full at the time of purchase.

   • Once purchased, the membership fee is non-refundable.

​

6-Month Commitment for Platinum Package:

​

Thank you for selecting the Platinum Package from Train To Hunt. By choosing this package, you are committing to a 6-month membership to access our premium benefits and services. Please review the following terms and conditions:

​

1. Membership Duration:

   • This commitment is valid for a period of 6 months from the date of purchase.

   • Your membership will automatically expire at the end of the 6-month period.

2. Access to Benefits:

   • As a Platinum Package member, you will have access to a wide range of premium benefits, including but not limited to:

     • Personalized workout programs designed specifically for hunting and fitness enthusiasts.

     • One-on-one coaching sessions with experienced trainers.

     • Exclusive invitations to VIP events, webinars, and workshops.

     • Enhanced discounts on Train To Hunt merchandise and partner products.

   • These benefits will be available to you for the duration of your 6-month membership.

3. Payment:

   • The Platinum Package requires payment in full at the time of purchase.

   • Please note that the membership fee is non-refundable, and no money-back guarantee is provided.

​

Please carefully consider your commitment to the chosen package before making a purchase. We believe that our Gold and Platinum Packages will provide you with valuable resources and experiences to support your fitness and hunting journey. If you have any questions or concerns, please reach out to our customer service team at support@traintohunt.com.

At Train To Hunt, we understand that circumstances may arise that require you to cancel or reschedule a consultation. We strive to be fair and accommodating to our clients while also ensuring the smooth operation of our consultation services. Please review our consultation cancellation policy below:

​

1. Cancellation and Rescheduling:

   a. Client Requested Cancellations:

   • If you need to cancel or reschedule a consultation, we kindly ask that you provide us with at least 24 hours' notice.

   • For cancellations or rescheduling requests made with at least 24 hours' notice, we will accommodate your request without any additional fees or penalties.

   • Cancellations or rescheduling requests made within 24 hours of the scheduled consultation may be subject to a cancellation fee.

   b. Trainer/Consultant Cancellations:

   • In the event that a trainer or consultant needs to cancel or reschedule a consultation, we will make every effort to provide you with a suitable alternative appointment time.

   • If we are unable to find a mutually agreeable time, we will offer a full refund or credit toward a future consultation.

2. Cancellation Fees:

   a. Late Cancellations:

   • For cancellations or rescheduling requests made within 24 hours of the scheduled consultation, a cancellation fee may apply.

   • The cancellation fee will be based on a reasonable percentage of the consultation fee and will be communicated to you at the time of cancellation.

   b. No-Show Appointments:

   • If you fail to attend a scheduled consultation without providing any prior notice, it will be considered a "no-show" appointment.

   • No-show appointments may be subject to a cancellation fee equivalent to the full consultation fee.

3. Refunds and Credits:

   a. Cancellation Fee Refunds:

   • If a cancellation fee applies to your cancellation or no-show appointment, it will be deducted from any refund issued.

   • Refunds for cancellations made within 24 hours of the scheduled consultation will be evaluated on a case-by-case basis.

   b. Credit for Future Consultations:

   • In some cases, instead of a refund, we may offer a credit toward a future consultation.

   • The credit can be applied to reschedule the canceled consultation or used for any future consultation within a specified period.

4. Exceptions:

   We understand that unexpected emergencies or circumstances beyond your control may arise. In such cases, please contact us as soon as possible to discuss your situation, and we will make every effort to find a suitable resolution.

​

We appreciate your understanding and cooperation with our consultation cancellation policy. It allows us to effectively manage our schedule and serve all our clients efficiently. If you have any questions or need to cancel or reschedule a consultation, please contact our customer service team at support@traintohunt.com.

• For any questions or concerns regarding shipping, returns, or data privacy, please contact our customer service team at support@traintohunt.com.

• Our customer service representatives are available during regular business hours and will respond to your inquiries as soon as possible.