1. Collection of Personal Information:
We collect personal information from you when necessary to provide our services, fulfill orders, and improve your experience on our platform. The types of personal information we collect may include:
- Contact information (such as name, email address, and phone number)
- Shipping and billing address
- Payment details
- Account preferences and settings
- Communication history
2. Use of Personal Information:
We use your personal information for the following purposes:
- To provide and improve our services
- To process and fulfill orders
- To communicate with you about your account, purchases, and updates
- To personalize your experience on our platform
- To analyze and improve our products, services, and website performance
- To comply with legal obligations
3. Legal Basis for Processing:
We process your personal information based on the following legal grounds:
- Performance of a contract: Processing is necessary to fulfill our contractual obligations, such as processing orders and providing requested services.
- Legitimate interests: Processing is based on our legitimate interests, such as improving our products and services, ensuring the security of our platform, and providing customer support.
- Consent: We will obtain your consent for processing activities that require it, such as sending marketing communications or using certain cookies.
4. Data Sharing and Disclosure:
We do not sell, rent, or share your personal information with third parties for their direct marketing purposes. However, we may share your information with trusted service providers and partners who assist us in operating our business, subject to strict confidentiality agreements. We may also disclose your information when required by law or to protect our rights, safety, and property.
5. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of your data.
6. Your Rights:
You have certain rights regarding your personal information, which may include:
- Right to access: You have the right to request access to the personal information we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete personal information.
- Right to erasure: You can request the deletion of your personal information under certain circumstances.
- Right to restrict processing: You have the right to restrict the processing of your personal information in certain situations.
- Right to data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal information for direct marketing purposes or based on legitimate interests.
- Right to withdraw consent: If we rely on your consent for processing, you have the right to withdraw your consent at any time.
8. International Data Transfers:
If your personal information is transferred to countries outside the European Economic Area (EEA) or the United States, we will ensure appropriate safeguards are in place to protect your data, as required by applicable data protection laws.
9. Children's Privacy:
Our services are not directed to individuals under the age of 16. We do not knowingly collect or